Verifying Right-Party Contact (RPC)
- Ensures secure interactions by verifying debtor identity before proceeding.
- Reduces compliance risks while maintaining a seamless experience.
GenAI Voice Agents, purpose-built for enterprise
Voice agents that turn
outreach into revenue
GenAI-powered voice agents for enterprise engagement. Make reminders, collections, follow-ups, qualification, payment negotiation and more easy without the extra overhead.
- SOC 2 Type IIAudited security controls
- ISO 27001 CertifiedGlobal security standard
- 10M+ Conversations AutomatedAI conversations at scale
Automate your phone calls
with human like AI agents
Experience 10x faster lead response times, seamless scheduling, and higher conversion rates without expanding your call center team.
*By submitting this form, you will receive an automated test call from a Vodex AI agent.
Enterprise-Grade Security | ISO 27001, SOC 2, HIPAA, & TCPA Compliant.
NewIntroducing DROS
The Debt Resolution
Operating System
A new product from the Vodex team designed from the ground up for modern collections operations, from first reminder to final resolution.
End-to-end engagement operations
Accounts, payments, outreach and follow-ups run in one place — no more stitching tools together.
Context-aware AI agents
Agents that remember every interaction and adapt each conversation to the account in front of them.
AI-powered collections workflows
Design recovery journeys once; DROS executes them across voice, SMS and email automatically.
Solutions
Empowering industry-specific
use cases
From first contact to final payment, Vodex agents run the conversations that move your pipeline — tuned to the rules of your industry.
Payment reminders
- Our AI agents can handle thousands of reminder calls effortlessly, helping you increase connect rates and debt recovery rates.
- Timely, structured follow-ups that keep accounts on track, reducing delinquency rates.
Payment plan negotiation
- AI offers flexible repayment options based on debtor needs.
- Encourages successful resolutions while maintaining a positive experience.
Auto Re-dial
- If a call goes unanswered, Vodex's AI automatically redials at optimal intervals, ensuring consistent follow-up.
- This feature increases the likelihood of connecting with debtors, maximizing collection opportunities and reducing missed contacts.
Call Samples
Hear the difference context makes
Real conversation flows our AI agents run every day — natural, compliant, and built around your business rules.
Upcoming payment reminder
1:32
“Hi Andrew, this is Olivia calling about your upcoming credit card payment due Friday…”
Payment confirmed on call
Payment plan negotiation
1:47
“I can offer a plan of three monthly installments that fits your budget. Would that work?”
Plan accepted · 3 installments
Overdue payment
1:40
“Your account shows a balance past due. Let's find the easiest way to get it resolved today.”
Promise-to-pay captured
Why
Why teams choose
our GenAI voice agents
Not another IVR, not another chatbot — conversational voice AI that carries real business outcomes on every call.
A Team that never sleep
Thousands of concurrent conversations, one consistent brand voice.
24/7 Voice AI, fine-tuned for business
Built for high-volume voice ops
Scale workflows, not headcount
Talk with context, not just scripts
Featured Case Study
Debt recovery
improved by 3×
Learn how a debt collection firm streamlined its outreach operations using Vodex’s GenAI-powered voice agents.
Resources
Insights & updates
Field notes from thousands of AI-run conversations — on collections, compliance, and the future of voice.
Debt Collection
Why Most Agencies Are Stuck Below 25% RPC And What’s Actually Working Now
Why RPC is stuck around 26%, what thousands of calls taught us, and how voice AI plus smart workflows can lift contact rates without burning out your collectors
AI & Technology
AI Agents vs. IVR: Why Conversational AI Is the Better Call
Voice AI doesn’t just answer calls. It closes loops, captures outcomes, and helps ensure you stay compliant.
AI & Technology
How AI Voice Agents are Transforming BPOs and Contact Centers
Imagine a customer service center where long hold times, repetitive calls, and inconsistent responses are relics of the past. Where every customer query is addressed instantly, 24/7, with accuracy and empathy. This is happening now with AI voice agents.
Frequently asked questions
Vodex is a generative AI-powered voice solution that automates calls for collections, customer engagement and more. Our AI voice agents handle conversations in real time and follow up without human intervention.
Vodex is purpose-built to serve debt collection and receivables management industry. If your business handles high-volume payment reminders, right-party contact (RPC), or promise-to-pay (PTP) follow-ups, Vodex's Voice AI agents can automate these workflows end-to-end.
No. Our AI voice agents use advanced speech synthesis to create lifelike, human-like conversations. They adapt to different accents, tones, and pacing for a natural experience. Want to hear for yourself? Just head to the top of our homepage, enter your details, and request a call.
Absolutely! Vodex allows full customization of conversation flows, tone, and response structures to match your brand's voice and customer needs.
You can request a live demo where we'll walk you through the platform and show you real-time AI voice interactions tailored to your use case.
Unlike IVRs or chatbots that follow rigid scripts, Vodex AI voice agents engage in dynamic, natural conversations. They understand intent, respond contextually, and adapt to the flow of a conversation—just like a human rep.
Yes! Vodex seamlessly integrates with popular CRMs, dialers, and marketing automation platforms, ensuring a smooth workflow without disrupting your existing systems.
Yes, Vodex is AICPA SOC 2 & ISO 27001 certified, ensuring the highest standards of data security and privacy. Our AI agents operate within strict compliance frameworks to protect customer information.
Vodex is designed to enhance human teams, not replace them. Our AI agents handle repetitive, high-volume calls so that your human agents can focus on complex and high-value interactions.
Pricing depends on your specific needs, such as call volume, use cases, and integrations. Visit our pricing page to see our plans.
Everything you need to know about putting GenAI voice agents to work. Can’t find an answer? Talk to our team.
Do you have more questions?
Talk to our team about putting GenAI voice agents to work for your collections pipeline.
Talk to Sales
Enterprise-grade security & compliance
Built for enterprises
Exceptional performance, scalability, and dedicated support. Deploy compliant AI agents that accelerate recovery while cutting cost-per-contact.
SOC 2 Type II · ISO 27001 · 24/7 support
Ready to supercharge
your engagement?
Join the enterprises already using Vodex to turn reminders, collections and follow-ups into recovered revenue.
